Cooperation Development


All products or services are created through an interlinked production process. The more complex a product is, the more complex the process will be. Also, this production chain is now considered in its extended form to include everything from raw material procurement to customer relations. Whether or not a production process is successful – i.e. the product is created in an economical, swift and smooth manner – will be determined by the technology applied, the level of technical development, and the degree of regulation. However, all of this is operated by humans, and it is the connections, communication and coordination among these persons that can assist or hinder the achievement of the goals that have been set. The quality of their cooperation is therefore of utmost importance.

About Cooperation Development in Details

PARTIAL OPTIMALISATION is a common, recurring problem plaguing the operation of organisations; this happens when various parts of the organisation lose sight of the organisation as a whole. Research in the field of systems theory has shown that the optimum of a system is cannot be attained through the individual components of that organisation reaching their own partial optimums. In other words, if individual units aim to achieve the best they can do on their own, that will not allow the organisation to perform to its fullest potential.


The signs of defective communication within an organisation

Departments / sections work in separation.együttműködés fejlesztés

  • Cross functional coordination is rare.
  • There is regular conflict and rivalry among departments.
  • Jobs are seldom rotated, departments are not interoperable for colleagues.
  • There is no well-defined common vision shared by all members of the organisation.
  • Colleagues fulfil their duties within their own organisation, and have no overview of how their work connects with that of the others.



The solution Concordia has come up with to resolve the problem is to enhance the cooperation among departments by what we call the


Programs that involve various departments, enhance their cooperation and develop their system approach will result in the further development of the organisation and contribute to more efficient operations.

We can provide assistance on an organisational level to improve risk taking, to create an atmosphere of innovation, to enhance team work and initiatives, and to promote trust and open communication.

How your organisation will profit from the cross functional workshop

  • Teams and departments will mutually listen to each other and have a better understanding of the others’ points of view .
  • Problems relating to multiple fields or departments are unearthed.
  • There is an improved flow of information, a better sharing of experiences and knowledge.
  • There is better communication and mutual trust among teams and departments; members develop a dedication to resolving problems.
  • Ideas are proposed and recommendations made to counter common problems.
  • Recommendations for solutions are converted into actual action plans.
  • Action plans are implemented in a traceable and accountable manner.

Where Concordia can help

Concordia has three decades of experience in organisation development, allowing us to prepare and administer the workshops, as well as to follow up the cementation of results in a professional manner, as outlined below:

  • accurately identifying the specific problem areas,
  • involving stakeholders (organisational departments, areas) in the problem solving process,
  • determining the scope of employees required to participate (all stakeholders should be present at the same place, at same time),
  • planning the workshop and selecting suitable methods (e.g. world café, open space, future search),
  • facilitating the workshop with up to 200 participants,
  • strengthening the leadership attitude and the tool set needed to cement the results.

If you need further information please do not hesitate to contact us.


Please do not hesitate to contact our colleagues via email or phone.

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"The first time I met Concordia and their team was in 1999. I was attending a vision building workshop which ended up serving as the springboard for a process that transformed an oversized, inert, state-owned, socialist firm into a competitive, dynamically growing and highly successful international company.

Two years later, in 2001, I was a major player participating at subsequent, now legendary workshops. One of them, titled “How to reduce our stock to 700 000 tonnes”, is now considered a legend in its own right because it was a milestone that enabled a company wide optimalisation of corporate operations within the fields of mineral oil processing and sales.

Therefore in 2008, when as top tier managers we decided on the reorganisation and modernisation of the company, and on clarifying the vision of the organisation, I had absolutely no doubts that we would be doing this with no other than Imre Lövey and Concordia. Yet, despite our previous experience, they still managed to surprise us with new concepts. Their proprietary theory of Healthy Organisation and the attached  questionnaire was hugely helpful in showing us the current position of the company but no less importantly enabled most of our colleagues to understand the necessity of change.

…they never settled for just doing things. They have always wanted to get things done, and they still do like pros…."

Béla Kelemen

Director of Refining

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