Cooperation Development


All products or services are created through an interlinked production process. The more complex a product is, the more complex the process will be. Also, this production chain is now considered in its extended form to include everything from raw material procurement to customer relations. Whether or not a production process is successful – i.e. the product is created in an economical, swift and smooth manner – will be determined by the technology applied, the level of technical development, and the degree of regulation. However, all of this is operated by humans, and it is the connections, communication and coordination among these persons that can assist or hinder the achievement of the goals that have been set. The quality of their cooperation is therefore of utmost importance.

About Cooperation Development in Details

PARTIAL OPTIMALISATION is a common, recurring problem plaguing the operation of organisations; this happens when various parts of the organisation lose sight of the organisation as a whole. Research in the field of systems theory has shown that the optimum of a system is cannot be attained through the individual components of that organisation reaching their own partial optimums. In other words, if individual units aim to achieve the best they can do on their own, that will not allow the organisation to perform to its fullest potential.


The signs of defective communication within an organisation

Departments / sections work in separation.együttműködés fejlesztés

  • Cross functional coordination is rare.
  • There is regular conflict and rivalry among departments.
  • Jobs are seldom rotated, departments are not interoperable for colleagues.
  • There is no well-defined common vision shared by all members of the organisation.
  • Colleagues fulfil their duties within their own organisation, and have no overview of how their work connects with that of the others.



The solution Concordia has come up with to resolve the problem is to enhance the cooperation among departments by what we call the


Programs that involve various departments, enhance their cooperation and develop their system approach will result in the further development of the organisation and contribute to more efficient operations.

We can provide assistance on an organisational level to improve risk taking, to create an atmosphere of innovation, to enhance team work and initiatives, and to promote trust and open communication.

How your organisation will profit from the cross functional workshop

  • Teams and departments will mutually listen to each other and have a better understanding of the others’ points of view .
  • Problems relating to multiple fields or departments are unearthed.
  • There is an improved flow of information, a better sharing of experiences and knowledge.
  • There is better communication and mutual trust among teams and departments; members develop a dedication to resolving problems.
  • Ideas are proposed and recommendations made to counter common problems.
  • Recommendations for solutions are converted into actual action plans.
  • Action plans are implemented in a traceable and accountable manner.

Where Concordia can help

Concordia has three decades of experience in organisation development, allowing us to prepare and administer the workshops, as well as to follow up the cementation of results in a professional manner, as outlined below:

  • accurately identifying the specific problem areas,
  • involving stakeholders (organisational departments, areas) in the problem solving process,
  • determining the scope of employees required to participate (all stakeholders should be present at the same place, at same time),
  • planning the workshop and selecting suitable methods (e.g. world café, open space, future search),
  • facilitating the workshop with up to 200 participants,
  • strengthening the leadership attitude and the tool set needed to cement the results.

If you need further information please do not hesitate to contact us.


Please do not hesitate to contact our colleagues via email or phone.

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"Considering the situation I am in now, I could not have picked a more useful training. What I really liked about it was the great balance between theory and practice, which meant I learnt about a good deal of specific things that I had not paid attention to, at least not consciously. I am definitely going to change that. I warmly recommend this training to everyone.

It was a well-constructed training with solid proportions giving ample emphasis to both a theoretical basis and practical applications. I think it would be useful for those about to embark on leadership tasks, as well as for practising leaders. The three days we spent together were also beneficial for team cohesion.

I have recently participated in Leadership Training 2 which was hugely helpful in developing my leadership thinking, and gave me ideas about how important it was to organise coaching meetings aimed at developing my colleagues, as well as about how to construct these meetings. My primary takeaway from the training was processing the opinion my subordinates formulated about my managerial efforts, as well as the coaching talk situational game, the learnings from which I can incorporate into actual trainings I conduct for my colleagues. I had a great time at the training, not the least because we had a highly competent and professional trainer (Mr. Tamás Szilágyi) who made sure everyone was actively participating all the time.

I learnt several techniques at Concordia’s training. The program has allowed me to be more assertive and more open when speaking to an audience. Me and my colleagues have gotten much closer together during the group activities, often our presence alone could help the others complete the tasks. The training has sown new seeds in me, awakened new thoughts and put me into a different perspective. All in all, the training provided by Tamás worked perfectly both as team building and as a personality building program. I wholeheartedly recommend it to anyone because you need to leave your comfort zone to allow for your personal development.

Feedback from Participants

As an HR specialist and supporter of participants in various career and talent management programs, over the last few years I have had the privilege of participating in several management trainings provided by Concordia, mostly facilitated by Tamás Szilágyi. It has been a highly positive experience going through the training with various groups, because while the topics were similar, the discussion of an abundance of real life situations and the sharing of personal experiences made these programs highly varied. At the beginning of our cooperation we developed the topics and structure of the trainings together with Tamás, and as feedback were received we kept fine tuning the content and the structure over the years. The flexibility and professionalism of Tamás made working together easy; he was very receptive to reactions from participants during the trainings. It is good to see how much of the learnings and lessons former participants have incorporated in their daily operations."

Mirjam Géczi

Senior HR Consultant

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