Today most customers expect unique products and immediate services. In order to meet this expectation, we frequently need accelerated response times and greater efficiencies.
According to lean thinking, we don’t certainly need to work more or faster to achieve this. Eliminating unnecessary, non value add activities from our processes give us a much better result and also presents a more humanistic approach. In case we carry out our improvements by engaging the colleagues who run the actual process, we can make a positive impact on their motivation and commitment at the same time.
Lean tools use common sense, they are easy to present and easy to learn. Our successful projects demonstrate that great improvements can be achieved in process cycle times (up to 90% improvement), in inventories (above 20% reduction) or in manpower efficiencies (20% or more improvement). Our support can include specialist- and leadership level trainings, workshop facilitation and project management.
At Concordia we are experts in improving both administrative and manufacturing processes, our specialty is that we are not only confident in applying the technical tools, but we are paying expert attention to the human side, so to embed the improvement thinking into our clients’ culture.
Please do not hesitate to contact our colleagues via email or phone.
"A long-term relationship is based on mutual understanding, continuous attention to the other, and unceasing renewal. This is the kind of relationship that Budapest Bank and Concordia have been enjoying since 1997. We jointly developed leadership skills development programs held by Concordia’s trainers. We adapted foreign trainings, aligned to the needs of our parent company General Electric. Concordia members acted as consultants in our organization development programs and thereby gained a first hand knowledge of our organizational challenges as well as our colleagues ‘in the line of fire’. We could count on them, they can count on us."