Today most customers expect unique products and immediate services. In order to meet this expectation, we frequently need accelerated response times and greater efficiencies.
According to lean thinking, we don’t certainly need to work more or faster to achieve this. Eliminating unnecessary, non value add activities from our processes give us a much better result and also presents a more humanistic approach. In case we carry out our improvements by engaging the colleagues who run the actual process, we can make a positive impact on their motivation and commitment at the same time.
Lean tools use common sense, they are easy to present and easy to learn. Our successful projects demonstrate that great improvements can be achieved in process cycle times (up to 90% improvement), in inventories (above 20% reduction) or in manpower efficiencies (20% or more improvement). Our support can include specialist- and leadership level trainings, workshop facilitation and project management.
At Concordia we are experts in improving both administrative and manufacturing processes, our specialty is that we are not only confident in applying the technical tools, but we are paying expert attention to the human side, so to embed the improvement thinking into our clients’ culture.
Please do not hesitate to contact our colleagues via email or phone.
ING INSURANCE PLC.
"Our cooperation with Concordia commenced in 2013. We launched a three-stage training program for our sales organisers, comprising of team building / team management, individual development and efficient meeting management. The experts and trainers from Concordia displayed profound and substantial professionalism in the course of preparing the programs and administering the initial trainings. Our cooperation also included the training of our own in-house trainer partners. This was undertaken by Bea Busch, Tamás Szilágyi and Balázs Kosztra who proved to be exceedingly supportive, flexible and helpful. I can highly recommend Concordia to anyone looking for both practical solutions that can be readily deployed and solid theoretical foundations with reliable empirical backing."