Six Sigma, or better to say, only 3 defects in a million opportunities. Six Sigma’s target is perfection. The approach includes improvement tools and a project management methodology as well.
We can apply its statistical tools when we are using it in a mass production or a high transaction volume environment. We can utilize Six Sigma mostly for quality and stability type of issues, but depending on the specific business goal it can be applied in combination with the lean method.
Six Sigma’s process thinking guarantees that instead of improving by particular tasks, we develop our process from end to end, let that be a financial, a manufacturing or a product development process. Our results include higher invoice-match rates (10% improvement) and a reduced ratio of customer claims (20% or more).
Similarly to the lean method, our consultant support can include trainings, workshop facilitation and project management. Our specialty field is to deploy wide scale excellence programs.
Please do not hesitate to contact our colleagues via email or phone.
LUFTHANSA TECHNIK BUDAPEST Co. LTD.
"We started working with Concordia in 2008 when we set out to develop a company-wide leadership training program. They proved to be the perfect partners. They quickly and fully integrated into our everyday life, which gave them a thorough understanding of our needs and allowed for the development and running of a highly efficient and fully tailored program."