Six Sigma, or better to say, only 3 defects in a million opportunities. Six Sigma’s target is perfection. The approach includes improvement tools and a project management methodology as well.
We can apply its statistical tools when we are using it in a mass production or a high transaction volume environment. We can utilize Six Sigma mostly for quality and stability type of issues, but depending on the specific business goal it can be applied in combination with the lean method.
Six Sigma’s process thinking guarantees that instead of improving by particular tasks, we develop our process from end to end, let that be a financial, a manufacturing or a product development process. Our results include higher invoice-match rates (10% improvement) and a reduced ratio of customer claims (20% or more).
Similarly to the lean method, our consultant support can include trainings, workshop facilitation and project management. Our specialty field is to deploy wide scale excellence programs.
Please do not hesitate to contact our colleagues via email or phone.
"The first time I met Concordia and their team was in 1999. I was attending a vision building workshop which ended up serving as the springboard for a process that transformed an oversized, inert, state-owned, socialist firm into a competitive, dynamically growing and highly successful international company.
Two years later, in 2001, I was a major player participating at subsequent, now legendary workshops. One of them, titled “How to reduce our stock to 700 000 tonnes”, is now considered a legend in its own right because it was a milestone that enabled a company wide optimalisation of corporate operations within the fields of mineral oil processing and sales.
Therefore in 2008, when as top tier managers we decided on the reorganisation and modernisation of the company, and on clarifying the vision of the organisation, I had absolutely no doubts that we would be doing this with no other than Imre Lövey and Concordia. Yet, despite our previous experience, they still managed to surprise us with new concepts. Their proprietary theory of Healthy Organisation and the attached questionnaire was hugely helpful in showing us the current position of the company but no less importantly enabled most of our colleagues to understand the necessity of change.
…they never settled for just doing things. They have always wanted to get things done, and they still do like pros…."