Six Sigma, or better to say, only 3 defects in a million opportunities. Six Sigma’s target is perfection. The approach includes improvement tools and a project management methodology as well.
We can apply its statistical tools when we are using it in a mass production or a high transaction volume environment. We can utilize Six Sigma mostly for quality and stability type of issues, but depending on the specific business goal it can be applied in combination with the lean method.
Six Sigma’s process thinking guarantees that instead of improving by particular tasks, we develop our process from end to end, let that be a financial, a manufacturing or a product development process. Our results include higher invoice-match rates (10% improvement) and a reduced ratio of customer claims (20% or more).
Similarly to the lean method, our consultant support can include trainings, workshop facilitation and project management. Our specialty field is to deploy wide scale excellence programs.
Please do not hesitate to contact our colleagues via email or phone.
"While expanding abroad, Béres Gyógyszergyár (Béres Pharmaceuticals) had to discover that cooperating with foreign cultures and management styles can bring up a vast array of unforeseen difficulties which can significantly hinder operation and management, but also the bilateral transfer of knowledge. We have learnt valuable lesson from Concordia’s corporate diagnosis. It unearthed problems which made it clear on both sides just where we needed to change, so that our common efforts yield positive results instead of tensions."