Six Sigma, or better to say, only 3 defects in a million opportunities. Six Sigma’s target is perfection. The approach includes improvement tools and a project management methodology as well.
We can apply its statistical tools when we are using it in a mass production or a high transaction volume environment. We can utilize Six Sigma mostly for quality and stability type of issues, but depending on the specific business goal it can be applied in combination with the lean method.
Six Sigma’s process thinking guarantees that instead of improving by particular tasks, we develop our process from end to end, let that be a financial, a manufacturing or a product development process. Our results include higher invoice-match rates (10% improvement) and a reduced ratio of customer claims (20% or more).
Similarly to the lean method, our consultant support can include trainings, workshop facilitation and project management. Our specialty field is to deploy wide scale excellence programs.
Please do not hesitate to contact our colleagues via email or phone.
"Considering the situation I am in now, I could not have picked a more useful training. What I really liked about it was the great balance between theory and practice, which meant I learnt about a good deal of specific things that I had not paid attention to, at least not consciously. I am definitely going to change that. I warmly recommend this training to everyone.
It was a well-constructed training with solid proportions giving ample emphasis to both a theoretical basis and practical applications. I think it would be useful for those about to embark on leadership tasks, as well as for practising leaders. The three days we spent together were also beneficial for team cohesion.
I have recently participated in Leadership Training 2 which was hugely helpful in developing my leadership thinking, and gave me ideas about how important it was to organise coaching meetings aimed at developing my colleagues, as well as about how to construct these meetings. My primary takeaway from the training was processing the opinion my subordinates formulated about my managerial efforts, as well as the coaching talk situational game, the learnings from which I can incorporate into actual trainings I conduct for my colleagues. I had a great time at the training, not the least because we had a highly competent and professional trainer (Mr. Tamás Szilágyi) who made sure everyone was actively participating all the time.
I learnt several techniques at Concordia’s training. The program has allowed me to be more assertive and more open when speaking to an audience. Me and my colleagues have gotten much closer together during the group activities, often our presence alone could help the others complete the tasks. The training has sown new seeds in me, awakened new thoughts and put me into a different perspective. All in all, the training provided by Tamás worked perfectly both as team building and as a personality building program. I wholeheartedly recommend it to anyone because you need to leave your comfort zone to allow for your personal development.
Feedback from Participants
As an HR specialist and supporter of participants in various career and talent management programs, over the last few years I have had the privilege of participating in several management trainings provided by Concordia, mostly facilitated by Tamás Szilágyi. It has been a highly positive experience going through the training with various groups, because while the topics were similar, the discussion of an abundance of real life situations and the sharing of personal experiences made these programs highly varied. At the beginning of our cooperation we developed the topics and structure of the trainings together with Tamás, and as feedback were received we kept fine tuning the content and the structure over the years. The flexibility and professionalism of Tamás made working together easy; he was very receptive to reactions from participants during the trainings. It is good to see how much of the learnings and lessons former participants have incorporated in their daily operations."